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Algolia FAQ
  • Introduction
  • Basics
    • How many index / indices can I create?
    • Do you have an Algolia client for Ruby / PHP / Python / Node / Java…?
    • Can I run Algolia on-premise (on my own servers)?
    • What is a record?
    • What is an operation?
    • What is an index?
    • What is an attribute?
    • What is the standard SLA ?
    • What is a cluster?
    • Is there a size limit for my index/records?
    • Where are the clusters and servers located?
    • Which languages are supported by the engine?
    • How do I install Algolia?
    • How long does it take to implement Algolia?
    • Can you integrate Algolia in my website/app?
    • Should I use the REST API or one of your wrappers?
    • Do updates to slaves count as operations?
  • Accounts & Billing
    • How can I change my account details and billing information?
    • I forgot/lost my password. How do I reset it?
    • How do I delete my account?
    • How do I change my password?
    • I use Heroku, how can I move to my new plan?
    • I use Heroku, how does the over-quota work?
    • What happens if I go over my quota?
    • Is there any subscription engagement?
    • I develop an open source or not-for-profit project
    • How can I get a free access to test the service?
    • Do you offer any discounts for development/staging environments ?
    • Can I use my Algolia account with multiple domains, sites or applications?
    • How can I switch from one plan to another?
    • How can I move my application to another region?
    • How can I add people to my team? And manage their authorizations?
    • How much do you charge for support?
    • How do you count the records?
    • How do you count the operations?
    • Why enabling slave indices increase my number of records?
    • The 14 days trial period won’t be enough, can you extend it?
    • What are the benefits of the Enterprise plans?
  • Why Algolia?
    • What can I do with Algolia?
    • What makes Algolia better than Elasticsearch or Solr?
    • Who’s using Algolia?
    • The impact of Algolia on ROI
    • How relevant are the search results?
    • How fast is Algolia?
    • The impact of Algolia on SEO
    • What architecture does Algolia use to provide an high performance search engine?
  • Configuration & Relevance
    • Can I boost/penalize certain objects in the search results?
    • What are slaves indices and what are their benefits?
    • How can I use Algolia with multiple languages?
    • How to display results from multiple indices?
    • How to sort the results with a specific attribute?
    • Is it possible to apply weights/boosts to a specific attribute?
    • How does Algolia’s tie-breaking ranking algorithm work?
    • Can I have a different ranking for each user?
    • Can I index my text with html tags and markup?
    • How can I retrieve all the records in my index?
    • How fast is the indexing?
    • What should I put in AttributesToIndex?
    • What should I set in the CustomRanking?
    • How do I update my objects in real-time?
    • How often can/should I update my indices?
    • Does indexing impact the performance of search?
    • Can you provide a list of common synonyms?
    • Do you handle multi-word synonyms?
    • Do I need to provide an objectID for my records?
    • How should I format my data?
    • How can I update all the objects of my index
    • Can I update only some elements of an array-based attribute?
    • How can I delete my records?
    • How do I create unidirectional/asymmetric synonyms?
    • Are currency symbols indexed?
    • Do you support indexing of arrays?
  • Security & Privacy
    • What measures do you have to protect our data against a human error by Algolia?
    • Will you use/share/sell my data?
    • Is my data encrypted and secured?
    • Do you backup my data?
    • Do you support 2-factor authentication?
    • What should I do if my API key has been stolen?
  • Searching
    • Searching from the front-end or the back-end? What do you recommend?
    • How can I filter my results?
    • What is faceting?
    • Changing the prefixing behavior with queryType
    • What is Attributes To Snippet? How does it work?
    • What is AttributesToRetrieve? And unretrievableAttributes?
    • Autocomplete vs Instant Search Result Page?
    • How can I restrict the results to objects my user has access to?
    • How does ignorePlurals work?
    • What is the Highlighting?
    • How do you handle the users’ mistakes?
    • What is DSN? How does it work?
    • How to display only the most relevant filters?
    • How to display the count (number of items) for the facets?
    • What is the difference between a disjunctive and a conjunctive facet?
    • Can I use Algolia for the navigation of my site?
    • Does Algolia work on mobile?
    • Can I index pdf/word/… documents?
    • How can I search for punctuation/special characters?
    • Does Instant Search work with Google AdSense
    • How to add redirects on Search?
  • Analytics
    • What is the difference between Queries and Searches in the Analytics?
    • Can we download the Analytics? Is there an API?
    • Can I extend the retention period of the analytics data?
    • Can you provide the list of all IP addresses of my visitors?
    • Can I get the queries that returned 0 results?
    • Can I still use Google Analytics (or another equivalent service)?
    • Will the Analytics still work if I perform the search through my backend?
    • Can I disable the Analytics for some queries?
    • How often is the Analytics updated?
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